Built by people who have
done it for real

Tony brings more than 20 years of experience leading complex transformation programmes across some of the world's most recognised organisations — including Royal Mail Group, Goldman Sachs, Disney, HM Passport Office, Department of Health & Social Care, Boeing and NASA. He has led individual programmes worth hundreds of millions of pounds — and across his career, managed portfolios with a combined return running into the billions. Alongside this, Tony has spent over a decade building and running technology — including AI — in live production environments, giving him first-hand experience of what it actually takes to turn a solution into something that works reliably, at scale, in the real world.

Tony's technical roots run deep. His career began in engineering — progressing from electronics, test and repair of electro-mechanical simulation components through installation and commissioning of advanced aerospace simulation systems for programmes including the Eurofighter and multiple Airbus and Boeing platforms, before moving into systems engineering management within the Entertainment sector. There he led multidisciplinary teams delivering world-leading automation and immersive technologies for clients including Walt Disney, Universal Studios and Goldman Sachs — introducing world-first solutions combining precision opto-mechanical engineering with advanced software control systems. He has personally designed, coded and integrated those systems, which means his understanding of technology comes from building it, not just managing the people who do. That foundation continues to inform his approach to AI — where the difference between AI that works in production and AI that impresses in a demo is, at its core, an engineering and delivery problem.

Tony has since built the last decade of his career operating at Programme Director level across some of the world's most complex delivery environments. A member of the Association for Project Management, trained and certified across multiple delivery methodologies including APM, PRINCE2 and Agile, with deep expertise in process design and mapping. It is this process expertise — understanding how work actually flows through an organisation — that underpins everything Pinnacle does: successful technology implementation and successful programme delivery both depend on having the right processes in place first.

"I started Pinnacle because I kept witnessing the same types of issues — programmes set up on poor foundations, organisations buying technology without a delivery strategy, and senior expertise only arriving once something had already gone wrong. But also because this level of expertise has historically only been accessible to the largest organisations. There is no reason that should be the case. Pinnacle exists to change that — to make real delivery capability and advanced AI expertise available to any organisation that needs it, not just those at the top of the market."

Pinnacle draws on a carefully selected network of senior delivery professionals and specialist practitioners — all with track records at the highest level. When engagements demand it, this network provides additional depth across programme leadership, governance, technical delivery, and sector expertise.

Every associate operates to the same standard as Pinnacle directly: senior-level experience, a history of delivery under pressure, and the credibility to operate at board and executive level. Clients benefit from the agility of a specialist firm with the capacity to scale when programmes require it.

This is not a pool of available contractors. It is a trusted bench of practitioners who share Pinnacle's approach — delivery-first, independent, and focused on outcomes over activity.